Resysta North America, Inc. ("Resysta," "we," "us," or "our") is a Delaware corporation headquartered in Miami, Florida. This Privacy Policy describes how we collect, use, and protect personal information when you visit https://www.resystausa.com/ (the "Site"). It applies to all visitors, including contractors, architects, and consumers who interact with the Site or communicate with us through it.
We are the authorized exclusive importer and distributor of Resysta sustainable building materials in North America, including decking, siding, fencing, and related building materials.
By using the Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please discontinue use of the Site.
1. Information We Collect
We collect the following categories of personal information when you visit or interact with the Site:
| Category | Examples | How We Collect It |
|---|---|---|
| Identifiers | Name, email address, phone number, IP address | Contact forms, quote requests, and automated tracking technologies |
| Commercial Information | Product inquiries, project details, purchase history | Contact forms, direct communications, and order processing |
| Internet/Network Activity | Pages visited, search terms, browser type, device information | Collected automatically through cookies and tracking technologies |
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Responding to your inquiries and providing product information, samples, or technical support.
- Processing orders, quote requests, and related transactions.
- Analyzing website traffic and user behavior to improve Site performance and content.
- Measuring advertising effectiveness and delivering relevant advertisements through third-party platforms.
- Communicating product updates, promotions, or technical information. You may opt out of these communications at any time (see Section 5, "Your Privacy Rights").
- Complying with applicable legal obligations, including record-keeping and regulatory requirements.
3. Tracking Technologies
We use the following tracking technologies on the Site:
- Google Analytics: We use Google Analytics to analyze website traffic and user behavior, including pages visited, session duration, and referral sources. Google may collect and process data in accordance with its own privacy policy (available at https://policies.google.com/privacy).
- Facebook Pixel (Meta): We use the Meta (Facebook) Pixel to measure advertising performance, build advertising audiences, and deliver targeted ads to users on Meta platforms. Meta may collect and process data in accordance with its own privacy policy (available at https://www.facebook.com/privacy/policy/).
Opt-Out Options: You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout. You may adjust your Facebook advertising preferences through your Facebook account settings under "Ad Preferences." You may also disable cookies through your browser settings, though doing so may affect Site functionality.
5. Your Privacy Rights
All Users: You may opt out of marketing emails at any time by using the unsubscribe link included in any email or by contacting us at the address below. You may also disable cookies through your browser settings.
California Residents: Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), you may have the right to:
- Know what personal information we collect, use, and share;
- Request deletion of your personal information;
- Request correction of inaccurate personal information;
- Opt out of the sale or sharing of your personal information;
- Not be discriminated against for exercising your privacy rights.
To exercise these rights, contact us using the information in the Contact Us section below. We will verify your identity before processing your request and will respond within 45 days of receipt.
Do Not Sell or Share My Personal Information: To opt out of the sharing of your personal information with third-party advertising platforms, contact us at info@resystausa.com or use the cookie preference controls on our website.
6. Data Retention, Data Security, Children's Privacy, Changes, and Contact
6.1 Data Retention: We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Policy, maintain business records, comply with legal obligations, or resolve disputes. Contact form submissions and inquiry records are generally retained for three (3) years unless a longer retention period is required by applicable law.
6.2 Data Security: We implement reasonable technical and organizational measures to protect personal information from unauthorized access, loss, or misuse. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6.3 Children's Privacy: Our Site is not directed at children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly.
6.4 Changes to This Policy: We may update this Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes acceptance of the revised Policy.
6.5 Contact Us: For privacy-related questions or to exercise your rights under this Policy, please contact us at:
14344 SW 142nd Ave, Miami FL 33186, United States
Email: info@resystausa.com